Q: Can I use an existing database for SitePass PRO?
A: Yes, you can use an existing database. SitePass Pro will create its own tables with the ns_ prefix, thus ensuring that existing tables aren’t damaged by the installation.
Q: Can I change language interface in SitePass PRO?
Yes, you will need to edit language templates in the admin control panel. Go to the section ‘Customize tpls’ and click ‘Language files’. You will see the list of modules that must be translated for administrator and member parts.
Q: What is your upgrade policy?
A: We provide free updates to your product version for one year from the date of the purchase. For example, if you have purchased your license in May 2006, you are legible for all updated versions of the same product that we may release during the next year, up to May 2007 (both minor and major upgrades are covered by this offer). In other words, you will get all the updates within one year for free. Contact us for more information.
Q: Can you install SitePass PRO for me?
A: Yes, we install SitePass PRO without any charges, i.e. FREE. We will need your full order details, a temporary FTP access to your server and MySQL database information.
Please note that only one installation of the purchased product is free. If you uninstall or by any means damage script files or database, the next installation will come with a $10 fee.
Q: What do you mean by "secure order processing"?
A: Secure order processing means that when sending online your credit card information, it is encrypted by your web browser first, and then is sent in the encrypted form to our processing server. Thus, your credit card information is secured and cannot be read by third-party.